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WHEN WILL MY ORDER GET HERE?

Your order will arrive within 3-5 business days

If you need it faster, simply select to 2-Day or Overnight. Keep in mind that orders placed after 12pm EST will be sent the following day, and orders placed on Sunday will ship on Monday.

WHAT DOES THE PACKAGE LOOK LIKE? DOES IT HAVE MARKINGS?

Your iSpyPens product will arrive in plain-looking packaging, so you (or somebody else) probably won’t know what it is when you get it. 

The order will arrive in either an envelope or box that has no markings on it. The only thing on the box is a shipping label so the shipping company delivers it to the right place.

CAN I HAVE THIS DELIVERED SOMEWHERE ELSE?

Absolutely! Just put the address where you want the package sent into the ‘shipping address’ section when you place your order. That could be your work address, your neighbor’s, a PO box, or anywhere you want.

Please note: we still need your billing address. Nothing will ever be sent there - we only need it to prevent credit card fraud.

HOW DOES THE ORDER SHOW UP ON MY CREDIT CARD?

We care about the privacy and confidentiality of your order. The charge will be listed on your card with a different and generic technology name. 

WHAT PAYMENT METHODS DO YOU TAKE?

We take all major credit cards and PayPal.

IS IT SAFE TO ORDER ON THIS SITE?

Absolutely - we use the exact same technology that the major banks use to keep your information secure. It’s as safe as it could possibly be.

In technical terms, we have an SSL certificate with 128-bit encryption and are Level 1 PCI-DSS compliant. 

ARE YOU GOING TO CALL ME OR SEND ME SPAM?

We hate spam as much as you do and will never send anything other than your order. 

In the rare chance that there’s a problem with your order, we’ll attempt to reach you by email.

WHERE CAN I LEARN MORE?

Check out Our Story here.