WHEN WILL MY ORDER GET HERE?
Your order will arrive within 5-7 business days.
If you need it faster, simply select an express shipping option at checkout. Keep in mind that orders placed after 12pm EST will be sent the following day, and orders placed on Saturday and Sunday will ship on Monday.
WHAT DOES THE PACKAGE LOOK LIKE? DOES IT HAVE MARKINGS?
Your iSpyPens product will arrive in plain-looking packaging. The box will be either white or brown.
The only thing on the box is a shipping label so the shipping company delivers it to the right place. Our company information will appear as the return address on the label.
CAN I HAVE THIS DELIVERED SOMEWHERE ELSE?
Absolutely! Just put the address where you want the package sent into the ‘shipping address’ section when you place your order. That could be your work address, your neighbor’s, a PO box, or anywhere you want.
Please note: we still need your billing address. Nothing will ever be sent there - we only need it to prevent credit card fraud.
HOW DOES THE ORDER SHOW UP ON MY CREDIT CARD?
We care about the privacy and confidentiality of your order. The charge will be listed on your card with a different and generic technology name.
WHAT PAYMENT METHODS DO YOU TAKE?
We take all major credit cards and PayPal.
IS IT SAFE TO ORDER ON THIS SITE?
Absolutely - we use the exact same technology that the major banks use to keep your information secure. It’s as safe as it could possibly be.
In technical terms, we have an SSL certificate with 128-bit encryption and are Level 1 PCI-DSS compliant.