Absolutely - we use the exact same technology that the major banks use to keep your information secure. It’s as safe as it could possibly be.
In technical terms, we have an SSL certificate with 128-bit encryption and are Level 1 PCI-DSS compliant.
I HEAR A SLIGHT SHAKING NOISE ON MY PRO X. WHAT IS THAT?
You may have heard recent news stories about exploding batteries. This happens as a result of overheating and is exacerbated when there is insufficient "breathing room" surrounding a lithium-ion battery.
To avoid this issue, we have added room around the battery inside of your device. If you hear a slight shaking noise, this is normal. This is the battery in your pen and it is not the sign of any defect.