Shipping Policy

Last Updated: July 2026

Thank you for shopping at iSpyPens.com.

We are committed to processing and shipping your order as quickly as possible. Please review our shipping policy below.

Shipping Destinations

We currently ship from our fulfillment facility in the United States.

We ship to:

• All 50 U.S. states
• U.S. Territories
• APO/FPO/DPO military addresses
• Selected international destinations

Shipping availability depends on the destination entered during checkout.

Order Processing

Orders are processed within 1 to 2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed before 12:00 PM Eastern Time are typically processed the same business day. Orders placed after 12:00 PM Eastern Time are processed on the next business day.

During holidays or periods of high order volume, processing times may take the full 2 business days.

Domestic Shipping Methods

The following shipping options are available during checkout.

Free Standard Shipping

Available on eligible orders over $50.

Processing Time:
1 to 2 business days

Transit Time:
5 to 7 business days

Estimated Delivery:
6 to 9 business days

USPS First Class

Shipping Cost:
Calculated during checkout or flat rate where applicable.

Processing Time:
1 to 2 business days

Transit Time:
5 to 7 business days

Estimated Delivery:
6 to 9 business days

USPS Priority Mail

Processing Time:
1 to 2 business days

Transit Time:
2 to 4 business days

Estimated Delivery:
3 to 6 business days

UPS 2nd Day Air

Processing Time:
1 to 2 business days

Transit Time:
2 business days after shipment

Estimated Delivery:
3 to 4 business days

UPS Next Day Air

Processing Time:
1 to 2 business days

Transit Time:
1 business day after shipment

Estimated Delivery:
2 to 3 business days

UPS Next Day Air Early

Processing Time:
1 to 2 business days

Transit Time:
Next business day (early delivery where available)

Estimated Delivery:
2 to 3 business days

Actual delivery dates depend on carrier operations, weather conditions, and destination.

Shipping Charges

Shipping charges are displayed during checkout before payment is completed.

Free shipping is automatically applied to qualifying orders.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information typically becomes active within 24 hours.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays caused by shipping carriers, severe weather, holidays, or other circumstances beyond our control may occur.

We appreciate your patience in these situations.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.

If the package was damaged during shipping, we recommend keeping all packaging materials and contacting the carrier when requested.

We will work with the shipping carrier to help resolve the issue.

International Shipping

International shipping is available to selected countries.

Shipping rates and delivery times vary depending on the destination and shipping carrier selected during checkout.

Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by their country.

These charges are not included in the shipping cost paid during checkout.

Contact Us

If you have any questions regarding shipping, please contact us.

Email: support@ispypens.com